Part of CTI's mission is to provide our customers with unparalleled customer service and support.  It is our goal to provide friendly, personalized service in a timely and responsive manner.  While phone-based technical support is one such avenue (and over the past two years, 85% of our support calls were answered within 30 seconds by a real person who is an expert and can directly address customer questions), our website is a resource as well.  

Explore our website for product documentation such as user manuals, installation drawings and firmware updates (log-in required) and for technical advisories, tech tips or training tutorials.   If you can't find what you need, call us and speak directly to a friendly CTI Technical Support representative.