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Part of CTI's mission is to provide our customers with unparalleled customer service and support.  It is our goal to provide friendly, personalized service in a timely and responsive manner.  While phone-based technical support is one such avenue (and over the past two years, 85% of our support calls were answered within 30 seconds by a real person who is an expert and can directly address customer questions), our website is a resource as well.  

Explore our website for product documentation such as user manuals, installation drawings and firmware updates (log-in required) and for technical advisories, tech tips or training tutorials.   If you can't find what you need, call us and speak directly to a friendly CTI Technical Support representative.

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Latest News

CTI Janus Workbench Software (“JSoft”) NOT Affected by Straton Automation Security Vulnerability Relating to WibuKey Licensing Dongle Driver

September 11,2026

CTI Announces Release of V2.00 Firmware Upgrade for 2500P-JACP Janus Application Co-Processor

August 26,2026

CTI Announces Release of V2.18 Janus Workbench (JSoft) Integrated Development Environment for Janus Processors and 2500P-JACP

August 26,2026

PRODUCT MATURITY ANNOUNCEMENT: 2551-A, 2552-A

June 15,2026

CTI Janus Workbench Software (“JSoft”) NOT Affected by Straton Automation Security Vulnerability Relating to WibuKey Licensing Dongle Driver

September 11,2026

CTI Announces Release of V2.00 Firmware Upgrade for 2500P-JACP Janus Application Co-Processor

August 26,2026

CTI Announces Release of V2.18 Janus Workbench (JSoft) Integrated Development Environment for Janus Processors and 2500P-JACP

August 26,2026

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