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Part of CTI's mission is to provide our customers with unparalleled customer service and support.  It is our goal to provide friendly, personalized service in a timely and responsive manner.  While phone-based technical support is one such avenue (and over the past two years, 85% of our support calls were answered within 30 seconds by a real person who is an expert and can directly address customer questions), our website is a resource as well.  

Explore our website for product documentation such as user manuals, installation drawings and firmware updates (log-in required) and for technical advisories, tech tips or training tutorials.   If you can't find what you need, call us and speak directly to a friendly CTI Technical Support representative.

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Latest News

CTI Announces Release of 2500C-J750 Compact Janus Processor

May 31,2022

PRODUCT MATURITY ANNOUNCEMENT: 2500-R4500

May 27,2022

CTI Announces Release of V1.24 Firmware Upgrade for Janus Processors, now supporting OPC-UA Server

May 26,2022

CTI Announces Release of V1.82 Janus Workbench (JSoft) Integrated Development Environment, now supporting OPC-UA Server

May 26,2022

CTI Announces Release of 2500C-J750 Compact Janus Processor

May 31,2022

PRODUCT MATURITY ANNOUNCEMENT: 2500-R4500

May 27,2022

CTI Announces Release of V1.24 Firmware Upgrade for Janus Processors, now supporting OPC-UA Server

May 26,2022

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